Hacker group reveals data of 1.5 million TAP customers and the company denies access to payment data


TAP Air Portugal has denied that the publication of confidential information of 1.5 million airline customers by the cybercriminal group Ragnar Locker this Monday included payment data.

This has been reported by the Portuguese weekly ‘Expresso’, collected by Europa Press, which has indicated that the data leak, in addition to tables of addresses, telephone numbers and customer names, “shows identification documents of people who appear to be professionals or partners of TAP, as well as confidential agreements with various companies and relationships with other airlines.

According to the Portuguese media, the cybercriminal group in a message on the Dark Web guarantees that “they continue to have access to TAP’s computer systems.” “The most interesting thing is that TAP has not yet resolved the vulnerabilities in the network itself and these types of incidents could happen again. By the way, if anyone needs remote access to TAP Air, please let us know,” the message continues.

For its part, the Portuguese airline has assured that it has been working with the Judicial Police, the National Cybersecurity Center and Microsoft with the aim of correcting the errors that led to the information leak that occurred last August.

In this regard, TAP has highlighted that thanks to the cybersecurity systems and the rapid action of the internal IT team, the intrusion was contained at an early stage, before causing damage to operational processes.

Thus, the publication has revealed an email sent to the airline’s customers last week, in which TAP regrets “very much that your personal data has been included in this disclosure and for the inconvenience that this may cause you”, also reaffirming its “commitment” to the protection of personal data and affirming that “measures are being developed to reinforce their security”.

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